Terms of Agreement — ModaHouse | Online Clothing Store
Terms of Agreement
These terms of agreement regulate the use of the website ModaHouse, located at www.modahouse.com (hereinafter referred to as the "Site"), as well as making purchases through the online store. By using the Site or making purchases through it, you agree to these terms.
1. Description of Goods and Services
1.1. All products presented on the Site are part of the assortment of ModaHouse and may be changed without prior notice.
1.2. The description of products, their characteristics, prices, and availability may be changed at any time without prior agreement.
1.3. Product images on the Site may differ from the actual products due to lighting conditions, screen size, or other technical aspects.
2. Order Process
2.1. To place an order on the Site, you need to add a product to the cart, provide the necessary information, and confirm the purchase.
2.2. After placing an order, you will receive confirmation of the order acceptance via mobile phone or to your email.
2.3. Order confirmation is only an acknowledgment that the order has been accepted for processing. If the product is out of stock or there are issues with delivery, we will contact you for clarification.
3. Prices and Payment
3.1. Prices for products are listed on the Site in currency hryvnias or euros and may be changed without prior notice.
3.2. Payment for the products is made through payment systems available on the Site, such as bank cards, electronic wallets, or cash on delivery.
3.3. If you have any questions regarding payment, please contact customer support.
4. Product Delivery
4.1. Products are delivered to the address you specify according to the chosen delivery method.
4.2. Delivery time depends on your location and the chosen delivery method. Information about the estimated delivery time can be found on the Site.
4.3. Delivery costs may vary depending on the weight, size of the product, and the delivery location.
5. Returns and Exchanges
5.1. The Buyer has the right to return or exchange a product within 14 calendar days from the moment of receipt, provided that the product has not been used, shows no signs of damage, and retains its original appearance.
5.2. To return or exchange a product, you must contact customer support or fill out the return form on the Site.
5.3. Return shipping is at the Buyer’s expense if the product does not meet the return conditions.
6. Liability
6.1. ModaHouse is not responsible for delays or failure to fulfill orders that arise due to circumstances beyond its control (such as product transportation or force majeure events).
6.2. ModaHouse is not responsible for any damages incurred as a result of using the Site or products purchased through the Site.
7. Confidentiality
7.1. ModaHouse respects the confidentiality of your data and processes it according to the privacy policy available on the Site.
7.2. By placing an order, you consent to the processing of your personal data for the execution of the agreement.
8. Changes to the Terms of Agreement
8.1. ModaHouse has the right to change these terms of agreement at any time without prior consent from the Buyer.
8.2. Changes become effective immediately upon their publication on the Site, and your continued interaction with the Site after the changes are published means your acceptance of the new terms.
9. Contacts
9.1. If you have any questions or suggestions regarding the terms of the agreement, please contact our customer support at the contact details provided on the Site.
ModaHouse guarantees that all terms of the agreement are clear, understandable, and comply with the laws of Ukraine.
